Everybody understands process automation, but is process automation and even process management really enough. Process automation never really translates into automating your business decision services.

Now, an enterprise hoping to be able to respond to change quickly, must be able to change the way its systems (process, people) make/take business decisions. An Enterprise goes through various stages of business system automation over time.

I will try and present these stages in 10 steps, and trace the evolution from "plain computerization" through "process automation" through "Decision Automation" to finally the "Goal Driven, Agile Enterprise".

You can read the 10 steps from the links below or download as a single PDF.

1. Step 1: Process Automation - Everyone Starts Here
2. Step 2: Gaining Insight into your Process
3. Step 3: The Managed Process
4. Step 4: Process Automation Is Not Equal to Decision Automation!
5. Step 5 : Policy Capture & Modeling – How do we make Decisions?
6. Step 6: Automate Business Decisions using Business Rule Engines
7. Step 7: Involve the Business – Promote Collaboration
8. Step 8: Your Business Rules are Precious ! Managing, Securing & Governing Business Rules
9. Step 9: Analyzing Business Rules for Business Performance - Rule Analytics
10. Step 10: The Agile Enterprise - Le nouveau sans frontiers