Archive for January 30th, 2007
Thinking about Service Automation and Consumer Applications
0 Comments Published by Rajgo January 30th, 2007 in Business Rules, BRMS, Rule Engine, BRE, Business Rule Engine, Business Rules Management System, CRM, Customer Service, Consumer ApplicationsReading about The Ultimate in Service Automation: No Customer Required , it struck me how this is a wonderful case for employing business rules.
Check this excerpt.
The home washing machine will order its own repairs and the sprinkler system will call you on your cell phone to say the lawn service has broken one of its […]
