I was writing about Loan Processes, Service Orientation and Business Rules yesterday, when I remembered the write-up on the MSDN Architecture Site on an Architecture for a Loan Origination System.
This article explains in some detail about Loan Origination Systems, and explains how you can use the MS Technologies stack to implement a solution. Please read […]

I heard this true customer story from our Professional Services Team in YASU.Now beat this !.

A brand new Loan Origination System
Built for one product line, say Alt A !
Add 10 - 15 Investors for the product line!
Up & running & in operation in less than 5 months!

So, what got automated?

Eligibility
Underwriting
Pricing

So, how was that done ?

The […]

Insurance Networking has this interesting bit on Agent Attrition & its consequences.
Check out this Excerpt:
Insurers are embracing customer self-service options, particularly the Internet and call center channels.

Yet, the model is not agent-less. The firm has more than 100 agents operating in its call centers, and that number is expanding. The firm’s consumers can buy online […]

From Banknet360: Cross Selling on Customer Service Calls
Cross selling has increased in popularity as banks look to grow revenue. But does the marketing tactic really work?

Mostly no, and the reasons are well documented by many other bloggers. Thinking about it, some of the reasons are

Poorly timed cross-selling efforts. Attempting to sell the wrong product […]

Now, check this post Talking S-O-A, by the Business-Driven Architect, .
Here are some of the interesting expansions on SOA from the post.

Strategic Outcome Attainment
Seizing Operational Agility
Situational Optimization Alternatives
Speed Offering Advantage

Now, that seems familiar! The above are also a Business Rules Management System Advantage. Read on.
Strategic Outcome Attainment
You need collaboration between […]

This post in Banknet360, Customer Service: Striking a Delicate Balance (registration required) was pretty interesting, so here is my take on this.
Check these excerpts from this post
By year end, most major U.S. banks are expected to roll out basic live-chat services, according to one vendor. The conversations are meant to clarify product offerings and […]

Check these Excerpts from Banknet360 Blog - Is Fraud Stoppable? (Registration Required)
National mortgage lenders, including Countrywide Financial Corp. and Argent Mortgage Co., are facing losses of at least $40 million, after the largest mortgage fraud scheme in the country was uncovered recently.
Here are some of the strategies that mortgages are adopting to fight this. Here […]

We know that Mortgage companies work with brokers to sell their Mortgage products. Once a loan is approved, the Mortgage company will need to pay these brokers their broker fees.Now, in many mortgage firms, the pricing rules for broker fee calculation are captured as database stored procedures. So, if there is some issue with a […]